Returns and Refunds Policy for Arpex Gloves

At Arpex Gloves, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a simple return and refund process. Please read the following details regarding our returns and refunds policy:

1. Returns

We offer returns on all items within 7 days of receiving your order. If you wish to return an item, it must be in its original, unused condition with all tags and packaging intact. To initiate a return, please contact us within 7 days of receiving your item. Once we receive the returned item, we will process the return.

2. Refunds

Refunds are provided in the form of vouchers that can be used for future purchases at Arpex Gloves. Unfortunately, we do not offer cash or credit card refunds. The voucher will be issued for the full value of the returned item, minus any shipping costs. This voucher can be redeemed at checkout for any future order.

3. How to Return an Item

To start a return, please follow these steps:

• Contact us within 7 days of receiving your order to request a return.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Once your return is approved, we will provide you with return instructions.
• Ship the item(s) back to us in their original condition. You will be responsible for the return shipping costs.

4. Non-Returnable Items

Please note that certain items are non-returnable, including:

• Items that have been used or damaged after delivery.
• Items that are not in their original condition or packaging.

5. Processing Time

Once your return is received, we will process it within 7 business days. You will receive your voucher via email, which can be used toward any future purchases at Arpex Gloves.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with details and photos of the issue. We will work with you to resolve the problem, including issuing a replacement or voucher for the affected item.

Thank you for shopping with Arpex Gloves! We are dedicated to ensuring your satisfaction and look forward to serving you again soon.